HEALTHCARE SOLUTIONS

Large healthcare providers save money and reduce IT transaction and billing headaches with LaserNet’s seamless, end-to-end transaction data (transdata) management solution designed specifically for the challenging demands of the healthcare industry.

One of the most critical aspects of managing transaction data in the healthcare sector is ensuring HIPAA compliance and personal information security. LaserNet employs one of the top HIPAA compliance consultants in the U.S. to review and approve all aspects of LaserNet’s transaction data management.

Another critical challenge is integrating data from multiple sources, including different business operations such as outpatient clinics, quick-clinics, MRI centers, specialty clinics and hospital operations—all of which may operate on completely separate platforms.

Download a PDF example of what LaserNet TransData EBPP solutions would look like to your patients

Learn how the LaserNet process works for healthcare providers

LaserNet’s unique TransData Integration service performs the integration for the entire healthcare enterprise, not only pulling and consolidating data from multiple operations, but also from completely unique software platforms.

This data is then archived by LaserNet. The healthcare organization then has access to the consolidated data for multiple applications.

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Once the transaction data has been consolidated, then LaserNet can quickly and seamlessly create a web presentment for the statement. This is done by creating a unique web site that interfaces with the healthcare organization’s primary site. The navigation link appears on the healthcare organization’s primary web site, and links to LaserNet’s microsite. The patient logs on and is able to access their statement. Each statement is stored as a PDF in a HIPAA compliant vault. To view the statement, the patient calls it up from the vault via the microsite.

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LaserNet also offers its healthcare clients a TransData Electronic Bill Presentment and Payment process enabling healthcare organizations to offer both web presentment of statements and web payment capability. In 2008, it is estimated that 85% of U.S. households will pay their bills online using a web payment system.

One of the key challenges of online bill payment for the healthcare industry is integrating insurance payments and credits to the patient statement in a timely fashion. LaserNet’s TransData Integration process enables the healthcare organization to update insurance payments and have those credits appear on the web presented statements within minutes of the credit being posted.

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LaserNet is the only firm that offers healthcare providers a seamless, end-to-end integrated solution as well as the unique expertise required to produce compliant transpromo marketing messaging for the healthcare industry.

Transpromo is the process of including a marketing or advertising message on the transaction documents.

A rapidly growing number of large healthcare providers are using transpromo to leverage their investment in producing and delivering transaction statements.

The two compelling benefits of this media are:

1. No other form of media or advertising receives as much attention and readership as a billing statement.
2. The message can be personalized based on the profile of the individual customer.

In the healthcare industry, there are unique restrictions on how these messages can be used and which products or services can be promoted. However, as healthcare providers continue to expand their services, promoting these services to their current customers is a key component of their marketing investment.